When they came, I thought they did a good job until we went with another company. We had to pay a large amount to just clean the place up to get the grounds to a good starting place. If their truck breaks down and they miss a week, don't expect any compensation for work not done, the owner had lots of excuses and was not willing to budge.
He said "we will do an extra good job next week" He also said they do things like fix sprinklers and spray for weeds which is extra and they never charge us for it. We gave them a set of keys to open the gate. Come to find out, they never used them, they pried the gate open. No wonder the gate was found bent so many times. I never dreamed it was our lawn service! Yikes!!!