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  • This place is a serious joke of a "coffee house"! We came here because my sister had a hair appointment at Altered Ego, the [very] popular hair salon next door. After reading the 5 star reviews, we thought this would be a nice place to hang out while waiting for the hairdresser (before and during my sisters salon visit). The outside looks inviting, a glass door with Solo Café in bold white letters (and other various stickers on the door) and two small patio tables and chairs outside. With Altered Ego next door, we thought it would be equally bright and airy like the salon. At first I was reminded of the small boutiques in downtown San Luis Obispo, CA! So, appearances really ARE deceiving! We walked in around 12:35pm, and if it weren't for the 7, 5yr old Apple Laptops Apple logo illuminating the shop, you could have sworn you walked into a dirty-looking dungeon. It's filled with college kids abusing the free WiFi, the drinks are overpriced and customer service is seriously lacking. And I totally agree with what others have said about "Zombie Hipsters", if you need them, they're here. The decor is pretty bad. It looks like they started with an India theme turned Bohemian, turned goth, and tried real hard to turn modern but failed miserably. Ambiance is not there whatsoever, when I walked in everyone in the place looked at me (silently judging, anyone?) then turned their attention back to their laptop screens. Since the place isn't lit very well (hence the 7 Apple icons lighting up the entire place like nightlights), it's like a shop that serves you great coffee while you can watch porn on your laptop and no one can see your face properly and recognize you (lol). The tables and booths crowd the entire floor, there is a small common sitting area with a dingy looking couch and cushions, no one was sitting in it and it was obviously just taking up space. Standing around while waiting for the customer in front of us to order (who apparently couldn't make up her mind on WHAT to order), we ended up bumping into other customers who were getting up to talk to their friends, or other customers who entered and were waiting in line behind us. You're seriously bumping elbows here. The woman at the cashier had the rudest attitude I've ever met at a coffee house! She had a bored look on her face that seriously said, "I don't f***ing want to be here right now." Their menu sits in the far back on the right hand wall, there are NO lights highlighting the menu or any of their teas (in which you'd think they'd be proud to show off since it looks like fresh homegrown and dried tea leaves). She didn't greet us when we walked up to order after the first customer, and just stared at us like she was staring at a wall. We wanted Italian Sodas since it's a pretty warm day, and they sounded real nice to have. She blatantly said, "We don't have ANY Italian Soda today." like we were out of the loop and we should've obviously known there was no Soda water today! Wow, I was pretty shocked at her reply, and was pretty shocked when she looked over her shoulder at the Barista and said, "I've been turning away 20 customers because we don't have ANY soda water." and the guy shrugged, like he can do something about it? He's making the coffee's! It's a Saturday afternoon, and you don't even have the proper ingredients stocked and then in the middle of helping customers tell the Barista that you're out of said ingredient in front of everyone in the coffee house. When we asked what teas they had, she drawled out, "Whatever we have is on the wall." and we were seriously caught off guard, said an uncertain, "Oh... okay..." and ordered. Sister ordered a White Chocolate Mocha, she liked it but wished there were more for the price she paid (I'm guessing whipped cream since she's a girly girl and likes those types of drinks). My mother ordered a Cranberry Breeze Iced Tea which was really good. But not even the good coffee and iced tea could make me give this place 2 stars. I was turned off once the woman gave us each a surveying look. Didn't order anything and walked outside because of this place, I was trying really hard not to laugh in her face because of the sh*tastic service we were getting. The small coffee bar wasn't even cleaned or the trash thrown out. I would seriously save my time and money and go to the coffee house on Southern and McClintock (across the plaza from Sunflower Market) for a better atmosphere, clean tables and chairs, and a more enjoyable staff than this place.
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