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| - I was so excited to come to this place after listening to my boyfriend brag about it so much. We love bowling and billiards as it is, but this was a different scene and we wanted to have some fun. I was so disappointed from the moment we chased our waitress down for a couple glasses of water until we left. After waiting 10 minutes to ask for the water, we had to wait 10 more for it to be delivered. Maybe the waitress was overwhelmed with her 3 other groups, no biggie. But when we wanted to order some food we had to chase her down, again. After ordering some food she decided to bring our check to the table, without asking if we wanted to order anything else, which we did, by the way. So after that we got the memo that our business wasn't wanted and waited to finish our game of bowling. As we were deciding on paying to start a new game, the waitress comes over and asks if she could close our tab out...? I felt as if we didn't have a choice to stay open so we confusingly said okay. When she brought the bill out to us, I paid in cash and she owed me change but never came back to give me the remainder..? Didn't even bother to ask, "do you need cash back?" Or anything. Just kept the change. After still trying to keep my hopes up for this place I just couldn't. Oh, and $13 for a shot of Jameson? I've never heard of that until tonight. I understand that it was a Monday night, but no matter what, service should always be up to par no matter how slow or how busy the establishment is. As a waitress myself, this whole experience had me in shock. Managers should focus on keeping their waitresses on 10 instead of playing pool and drinking iced tea all night long. Service makes people return or not.
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