I want to like this place. I really do.
But the service sucks.
I could deal with the pricey menu if the service was passable. The food is delicious, the beer list is impressive, and the mixed drinks (especially their Pimm's cup) are fantastic. Not to mention their location is primo.
I've been here a number of times and not once can I say I have received adequate service. This most recent experience prompted me to write this review. The waitress more or less ignored half of our party, and the number of times she came to our table were few and far between. On top of that, they had the audacity to include a 19% or 20% gratuity on our bill without any indication prior to ordering. This pretty much guarantees that I will not return. If an auto-gratuity is going to be required, at least give service that is worthy of that much money.