The store manager is a anal retentive crazy person...they can't have a line at the customer service area, you can't return anything without a receipt. Now I understand the entire receipt thing, but when it says the name of the store on the box and there is no way in the world I could have stolen the item...that's a little stupid. I would have been fine with store credit! I don't like Walmart at all on the best of days, but this just sealed the deal! Avoid this Walmart at all costs!!!