Paid and gave them a nice tip before my nails were even started. The gentleman who did my nails was not very friendly. When it was time, he asked if I wanted to pay and I told him I already paid. I told him twice and he proceeded to ask someone else. I got a mani/pedi and my pedi is holding up, but my nails didn't even last a day. I left on vacation so no going back in so I ended up painting my own nails a day after I got them done. Oh, and it was so incredibly hot I sweated the whole time and I wasn't the only one. I don't recommend them.