I had a gel manicure done here a couple of months ago and was not very impressed. The staff we're ok- they didn't really try to chit chat at all which is always a bit awkward. My main problems with the service I received were as follows: my technician cut my skin while doing my cuticles, which I was really not happy about. It bled quite a bit and looked awful. Additionally the polish was applied WAY too thick and bubbled. And finally, the polish was not evenly applied and just didn't look good - it was wobbly on the sides and uneven overall.
The upside of going was that I walked in with a friend and there was as no one else there and we were taking in right away, and also all their tools were fresh and all the metal tools came out of sealed packaging, which is a huge priority for me.