Ilios Noche tries really hard to be an "upscale" restaurant but they're not. We've eaten there off and on since they've been open years ago. Each time we decide to go back, I'm reminded of why I'm not a regular there. The food is mediocre at best, portions are small, prices are high. Service level inconsistent. We notified management via their website of our poor dining experience the last time we went. I received a message from a manager(?) apologizing profusely, telling me they would be out of town over the weekend but would definitely contact me again Monday. That was weeks ago...I'm still waiting.
We're done giving our business to Ilios Noche. Oddly enough, one of the best restaurants in the Ballantyne area for breakfast and desserts is their sister restaurant, Big View. Kudos to them...their management team obviously have it together. Ilios Noche...not so much.