I don't understand the harsh reviews on this place... Went here for the first time 2 weeks ago and there werent many people there, hence service was pretty decent for me. I only came to order pho. The broth was flavourful, the meat was nice just how i like it (cut thinly and small). I don't normally get rare beef, however the tripe was pretty standard too. The only thing I disliked was their noodles...it was too wide and filling for my taste (hence the 4/5 star). Besides the thickness of the noodles...I would say everything else was decent. The waitress was kind enough to let us know that I ordered one of the milkshakes that it wouldnt be fresh fruit being used, but powder instead. I was grateful for that and changed my drink order.