Absolutely terrible. Seated at 7:30pm, waitress showed up at 7:50 (after we had to inform her that we had been waiting). Food ordered, arrived at 8:15. Water was served by a guy who for some reason held each glass by the rim - in other words, he put his hands/fingers all over the rim you drink out of; he did this at all tables I noticed - really gross. When food arrived, it was beyond bad. All three of us ordered different kinds of enchiladas, nobody finished their meal - in each case, at least half the plate of food was left. For a place with "Guy Fieri's" name on it, (and I do like his show), this is really bad -- will never return - bad service, bad food.