How this place is still in business is beyond me. I called to have them give me an estimate on a fairly substantial equipment repair. The person who set the appointment was great and made me think I was working with a quality organization...and then it went downhill from there. I had a Monday appointment that the tech no called and no showed for. I called Tuesday and was told the tech had my number wrong and that he stopped by my house and nobody was home. Odd given the fact I worked from home the entire day to accommodate his inability to set a specific appointment time.
They setup a new appointment for me on Friday of the same week where the guy came out and seemed knowledgeable enough about what needed to be repaired when I compared his comments to my home inspectors comments. He noted the pool needed to be refinished as well and told me that would like to quote that work to give me an idea on what it would be when I was ready to have the work done. I said sure no problem and he left after letting me know he would have the estimate back for both items in 3 business days.
We are now a month later and not so much as a phone call has occurred since he wasted both an hour of his time and mine that fine Friday afternoon. Don't waste your time or heartache on this organization....