Horrible service. The manager is rude and completely unhelpful. I have a return of shampoo and she refuses to help. Had a hairspray bottle that quit working about halfway through the bottle (aerosol) and she said "sorry! You've used too much...we can't help you." Since I paid $22 for the hairspray that is not acceptable!! They Never offer the free gifts. I always have to ask! The store is a WRECK! Makeup is smeared everywhere! The floor, the displays, etc! and nothing is in stock!