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| - We ate here several weeks ago in search of a non-fast food burger. I decided you can't go wrong with the Classic, so that's what I ordered, along with fries and the Sangrita to drink. The burger did not disappoint. It had great flavor, was juicy, and had the right amount of toppings. It was a little overdone for my taste, however. I think they said it would be medium to medium-well when I ordered; it was definitely well-done. One suggestion: ask for a side of the Sassy Sauce to dip your fries. The cocktail was tasty and generous with the booze.
The biggest detractor was the service. I didn't read the Yelp reviews before we went, but many echo my biggest complaint, which is how Hopdoddy straddles the fence between fast-casual and traditional table service. When you walk in, someone greets you, gives you a menu and assigns a table number. After we ordered at the counter, she gave us a different table number...next to the bathroom. No, thank you. The "hostess" sat us at a new table. Our "server" came to our table as we finished eating. He told us he didn't realize we moved tables, but he had walked past ours several times, servicing his other tables. After waiting for the check, we flagged him down to ask him to bring it. "Oh, jeez, I thought I already brought you the check."
A definite big fail on the customer service, but that would not prevent me from coming back, as the burgers and the drinks were great.
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