I had to amend my previous review based on a recent trip to Flour. I went with a group and we did the whole happy hour and then dinner thing.
The service during happy hour is where I had the most major of issues. We were seated at a table in the bar area and were basically ignored. It took approximately 8 minutes for menus to even be brought over to us, another 10 for waters, and another 10-15 for our drinks. We noticed our waiter was busy schmoozing with other tables, and one specifically that looked like he was a regular. That customer came in about 20 minutes after us and still got his drink before us. We were routinely ignored and not happy at all about it. The other people in my party were so upset they wanted to leave, and I had to convince them to stay. From the time we sat until we got our first drink, it was about 30 minutes. That's way too long.
My other complaint is the eggplant meatballs. They're still good, but they've changed in size and texture since my last trip, and not for the better. Much smaller and not as crunchy on the outside as they were previously.
I must also agree with other reviewers that the cheese looked like it came from a green can.
Before this last trip I was willing to make the hour long drive, but not anymore, especially because the prices seem very inflated compared to even last time. The food is still good, but not good enough that I would drive and hour out of the way.