As a self-described Genghis Grill junky this one left me feeling less than high. Stopped in to grab some takeout so that I could rent Safe Haven and watch it at home with the bestie (great movie btw) on a Wednesday night around 8:30. It wasn't busy so the hostess greeted us right away and told us the procedure for takeout, load up the bowls, pay at the bar and they'll bring us the food. We made our way through the ingredient stations and got up to the area where you tell them what kind of starches you want. I asked for brown rice and then waited for my friend to finish with her ingredients. She got the Udon noodles which then caused the guy cooking everything to come back to me and start asking if I was sure I wanted brown rice, because I could get noodles instead! He concluded with asking if I was trying to be healthy. Uhhhh, maybe I am or maybe I'm not, regardless just give me the food I ask for without an argument!!!
After that we headed to the bar to wait and pay. However none of the 3-4 servers/bartenders/anyone stopped to find out what we needed until we'd been sitting there for a while. Finally the one girl who actually looked like she was busy came over to help us and get our checks for us. It was just not the level of quality I expect from Genghis and I was a bit disappointed.