My husband and I dined there for the first time (we've been before for drinks) on Saturday and had a lovely experience. We had a great little booth in the bar area, which we had requested in order hear their pianist (John Roby) who is awesome and comes on Fridays and Saturdays. We were not rushed at all and ended up there for almost four hours. My husband had the duck which he thoroughly enjoyed. I had the Sirloin, which came out kind of blackened and not how I asked for it. Someone other than our waitress brought it and when she came around - she was very quick to notice the steak problem - I didn't have to point it out. She encouraged me to send it back (I hate to be that table) and quickly brought out another that was perfect. Furthermore, she saw to it that all our apps were comped off the bill. Very proactive, great customer service and I would go back as a result.