Dirty plates at the salad bar, waitress( who was pretty good) misunderstood my order and brought out a grilled chicken sandwich, after apologizing she said she would have it rushed. Apparently that means they will just get the same piece of grilled chicken without breading then throw it back on the same soggy bun the last sandwich was on. After complaining the item was taken off(after waiting for a manager) but never once saw the manager, never came to apologize, offer other items... Instead all the employees sat with their backs to the door in a circle talking amongst themselves. What a welcoming environment. It's been several years since I've been to ruby Tuesdays and will probably be several more if I ever go again. One of the most disappointing meals I've had.