I have stayed here twice and have been highly disappointed both times.
My wife and I needed a place to stay while attending freshman orientation and moving our daughter into her dorm at Arizona State University West Campus.
Here are the problems we had:
First Visit (7-9-14 to 7-12-14):
- Poor Security
1. The side door card reader worked intermittantly so they disengaged it leaving the building unsecure. Teenagers were running around all evening until I spoke with management about manually locking the door, which they did.
2. Pool gate had rocks jammed into the door strike allowing people that were not hotel guest to enter and swim. I removed the rocks and the unwelcomed guests we unhappy and left.
Second Visit (8-15-14 to 8-18-14):
1. While making reservations directly, Rob/Robbie hung up on me twice. I had to call the 800 number to make my room reservation.
2. No power to the lights and plugs in the room. As an electrician I had to help find and reset a tripped circuit breaker.
3. Shower drained was clogged.
4. Cards were deactivated on 8-17 and needed reactivation.
5. No bathroom exhaust. The entire hotel room smelled after taking a crap.
I don't know if I am just unlucky but I have never had so many issues with a Hotel/Motel in my life.