We came here at an off time - maybe 3-4 in the afternoon and the restaurant was not super busy. We were seated right away, but then we waited and waited...the tables around us were filled, but waitress after waitress passed us by. There was no acknowledgement we were even there, much less a drink order or anything. After about 10-15 minutes of just sitting there, we decided to just leave. No one even noticed.
I also noticed a lot of the waitstaff just standing around. There was a Pirates game on and they seemed more interested in that.