My wife and I travel to Vegas about one time per month for a quick weekend away.
We tend to stay at 4 - 5 star properties.
Red Rock Las Vegas is a very nice property that we have stayed and enjoyed in the past, this trip I was a bit disappointed in some obvious cutbacks.
Good: The staff as always was on the top of their game and great as usual (front desk, restaurants, bars), location is great, we love Summerlin.
Bad: The furniture in the room is quite worn out looking, their were holes and mysterious stains that were not cleaned from the chairs, and in the cushions there were a plethora of treasures like old navy tags, new years eve poppers and some food. The in room services menu, and the other advertising material in the room was all filthy with food stains and stuck on grime.
The bathrooms were surface clean but lots of build up in the corners. Not sure if the housekeeping staff gets inspected by management or not but it sure doesn't seem like it.
Their buffet was one of our favs in LV but it seems like they are cutting back on the quality in the last year or so.
I only hope Red Rock can stay on top of these issues and not let it slip.