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  • I am on an email list for the at home at Arizona Mills. Today I received an email letting me know that they had a sale on some Christmas trees. I hopped in the car and came right down and Lo and Behold they are completely sold out! This is the third time this has happened. I asked for a manager and instead of him offering me a rain check or even apologizing, he got on his phone to correct me and to tell me the email came out yesterday. Well email blast don't always go out to everyone at the same time, I got mine today, and WHY would that matter anyway. The so-called sale was supposed to be to the 31st. That's 5 days away! It was only 24 hours ago that the manager said he got his email. I don't even know why he was trying to one-up me , I found him completely inept as a manager. So, I'll take my money someplace else and I hope you do too. I always found the store to be a little higher priced anyway. But ladies and gentlemen this is a perfect example of a bait-and-switch. This company is now known for it, because this will be my third time I've gotten an email and the items are not here, and they do not offer a rain check. I'm sure they hoped I would go in and spend another two hundred bucks on other items. But instead I came out to the parking lot to write this review. And now I'm on my way to the new HomeGoods store in Ahwatukee. Which has glorious stuff. I'll go blow a wad there and send them my receipt. Shame on you "at home store".
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