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| - This store is wonderful.!
My boyfriend and I decided to get on a phone plan with each other, and decided to go with Verizon instead of TMobile or AT&T, which is who we were in before.
We stopped by the store on Tuesday night, nick ran some numbers for us, and everything looked so good, we decided to go through with switching services right then and there, even though we originally planned on just stopping by to run the numbers and think about it. We never felt pressured to sign up, or felt like he was trying to talk us into a sale. He was just letting us know what was available, what it would cost, and left the rest up to us.
We ended up having to order both the phones we wanted, which I understand, no big deal. And our phones got to the store in a day and a half.
Once we got to the store to pick them up, nick was extremely helpful and helped us get everything set up perfectly.! My boyfriend was having issues getting his phone number ported over, due to incorrect info, so we ended up having to spend about 3 hours in the store.
Never once did Nick seem irritated or annoyed by how long it was taking, even though we didn't end up leaving until about 4 minutes before closing.
He was the only one working, and was able to help a few customers between helping us, and never broke a sweat.
Ive worked retail the last 10 years, and I know how frustrating it can get sometimes when you're about to close and there's still people in your store, but never once did he make us feel like we were unwelcome, and even told us he would stay open as long as it took for everything to go through the way it was supposed to.
I love the service we were provided with here, and we will absolutely be coming back to this location, whether for issues or just to upgrade in the future.
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