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  • They've been really helpful, except the fact that they don't really seem to know what they're doing. I've been trying to unlock my Iphone 5S and they've told me to call the customer support, however the customer support keeps telling me to get a proof of payment, and to go to the store. The store sends me back home to recall customer service, saying that a proof of payment isn't necessary. It's a confusing circle, and none of both sides are helping me at all. I think I've lost hope of getting the phone unlocked and will just switch to Bell to avoid trouble. My life is stressful enough anyways, as a university student with a tight budget. The only real help I've gotten was from the Bell worker, Sarah, who was extremely kind and so willing to help. I really appreciated her help, however her male coworker seemed to want me out of the store ASAP, not even bothering to try and help, and looked really bored. I know it might be boring to help, but at least try to hide it. You're WORKING and getting paid. He also gave me weird looks, as if I was crazy to try to unlock my phone. WELL. The only reason my phone is locked to Bell was because I bought it really cheap from my friend. I'm only giving a 3 star because of Sarah. Otherwise, it would be a 1 or a 2.
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