South side plumbing claims to accept hourly work, as in paying for whatever plumbing services are rendered "by the hour" at a rate of 80.00 per hour. I advised the office manager in great detail what I required and he was all in on everything I said. he advised me that I would be the first stop of the next day, the plumbers would have all the parts they needed, and all would be great. I had my crew digging a 20' long, 5' deep trench until 1030 at night in preparation for their arrival. The plumber (singular) showed up at 330 in the afternoon and told me that he got the call at noon. He then told me that he was just there to evaluate the problem and report back to the shop? After much stomping around like a 2 year old and whining about the time of day, the work that was already done, and every other thing a grown man could cry about, the work was eventually completed. Their office manager is a waste. The work should have taken 10 minutes if he would have 1) listened to what i needed 2) did not lie to me and 3) did not have a "Im the genius plumber and you are a dumb homeowner" mentality. after showing up, not prepared, 8 hours late, it still took him 3 hours to do 10 minutes of work.