I bought my first car here and used to come here to get my car serviced. Came back here to get my car appraised. We were turned away by SIX (6) people who just turned their backs on us and said they were busy when they learn that we just wanted to get an appraisal. We sat and waited 30 minutes for the staff to find someone to help us. Finally a man approached us and rudely asked where our car was and for the keys. Didn't greet us at all. Took the keys and walked off. After he was done he walked towards us and from 5 feet away, threw the keys onto the table at us and walked away. Didn't even give us a chance to thank him politely. Well, I'm in the market for a new car and guess who I'm not even going to give my business to? Scott Clark. None of his dealerships: Toyota, Honda, the rest of them. I tell EVERYONE I know not to give them ANY business and to head towards Hendrick instead or anywhere else.