Stopped in with my better half so he could sign some loan paperwork and I was a little worried with all of the previous reviews rating the branch so poorly.
We checked in and the lady at the front greeted us with a smile and a positive attitude. The branch was pretty vacant when we got there too but quickly got busier.
We had a bit of a wait (15-20 minutes) but we had a really pleasant experience with Ling. She was friendly, helpful, and informative.
Hopefully, other people will be able to have a positive experience like we did.