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  • I have been to this store & my experience was pathetic. I tried to repurchased refunded item but they ended up charging me three times & gave me refund receipt for one time refund. I did not realized it until I reached home by checking my account online. I had to drive back & talked to manager who had a thick accent. She treated me unfairly. She took two hours to figure this out by calling various number & she finally agreed. She was not believing at the first place. Instead of giving me credit, she said that she wanted to wait until all transaction are posted under my credit card account. At regular Nordstrom, it has never happened to me. They apply credit right a way. She mentioned that refunds has been applied but the guy who did the refund messed up. Her guy was was not knowledgeable to do the refund properly. She saw the transaction on the register about refund, she could have printed the receipt of that refund again like I always do at my business. She did not print the receipt but made me wait for 3 days. I got the credit but they made me feel like I was not honest. Horrible customer service & sales men make faces when they see some Indian is buying things from them.
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