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  • I must have been to this place over 50 times since I've lived in Vegas. It was almost a weekly ritual for me. It sucks to leave such a bad review, but my blood was boiling after what happened to me last night. I manage a team of over-night workers in North Vegas and I wanted to buy them all lunch. I called in a large to-go order at about 11pm on 6-11-2017. The person on the phone was very helpful and got my order going. When I showed up, there were a few people outside of the front door waiting to get in. We all buzzed the door and called the phone number, but no one came to open the door. The other customers ended up leaving, but I couldn't because I had placed my order already and didn't want to walk out on food that they already prepared for me. 20 minutes go by and I'm still outside in the wind and cold, seemingly being ignored by the 4-5 people working at the time. I decided to knock on the side door in the smoking patio area. Still nothing.... That is until one of the workers decides to angrily confront me. He told me that the patio entrance is not the entrance and then raised his voice telling me to leave the premises "NOW" I wanted to explain to him that I had an order that was already placed, but he kept cutting me off and yelling at me to "LEAVE NOW". I don't think I've been so infuriated at a business and it's employees in my life. I called the business number after the employee went back inside and asked to speak to a manager. The person on the other line literally hung up on me. OMG!!! I called again about 5 minutes later and finally spoke with someone who knew what I was there to do. I was finally let in and given my food. I was apologized to several times by what seemed to be the supervisor or shift lead. The server who told me off outside didn't have the guts to even look at me. Coward. I've been a manager for most of my professional life and I know garbage when I see it. It's not the rude employees fault for being the way he is. It's the managers fault for hiring him. That guy should be unloading trucks or sweeping floors, not serving customers. I love this place, but I swear on everything that I love that I will NEVER return here again. I will also NEVER use this business to cater events for my employees.
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