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  • July 4, 2011 This was one of the worst meals I EVER ate. We found that there were just not a lot of options for restaurants open on July 4th but we called Dickey's in Scottsdale and found out they were open until 7:00 p.m. We got there at 6:20 p.m. There was a line to order and several tables were filled. When we got to the counter to place our order (we both ordered the 2 meat plate) we were told that they were out of both types of brisket and ribs. So, we both ordered the same plate (roasted turkey, virginia baked ham, green beans with bacon and mac & cheese). We got our drinks and sat down. We waited for 20 minutes and when we finally got our food I took one bite of my mac & cheese only to find out it was cold. Not hot, lukewarm but cold like it was just taken out of a refrigerator and thrown into a cup. The beans were hot but drenched in water. The ham was lukewarm at best. The turkey was disgusting. It tasted like processed turkey that you buy from a deli counter. It was also cold. To pay more than $26 for semi-fast food to have limited choices available and then have your food suck is beyond unacceptable. I will NEVER GO BACK TO DICKEY'S AGAIN and I will be sure and tell everyone I know NEVER TO GO THERE AS WELL. I understand the restaurant closed at 7:00 p.m. because of the holiday but they were not closed at 6:20 p.m. The service was also horrible. As I had 20 minutes to kill waiting for disgusting food, I watched as a patron had to go to the counter not once but twice because first there was no more ice in the soda machine but then when he got his food the employee didn't even give him utensils to eat with!! Also, there was another customer who had a take-out order. He got his bag and left only to return 10 minutes later because the employee forgot to put some items in his to go order. RIDICULOUS!!! There were nothing but front line staff working in the kitchen and counter. I don't know who the heck was managing the place but I would say whoever was managing the place should be fired because I saw a lot of unhappy customers and employees who were just waiting for the clock to turn 7 p.m. so they could go home. My recommendation to all Scottsdale residents who enjoy a good bbq every now and then....go somewhere else. Don't go to Dickey's because you will be throwing your money away!
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