I've grown up a Nordstrom girl, thanks to my mom. One of my earliest memories is spending a Saturday morning having breakfast at a special event held by the department store before it was open to the public.
This place is big on customer service and I love how they don't hassle you about returning something. And I love how easy it is to order something online (with a great $5 shipping all the time). You're also able to return online items in stores, which takes away any anxiety or doubt. If the item doesn't fit or you don't like it, then you can just return it without a problem.
*And when hunger strikes during your shopping excursion, try out the awesome cafe hidden in between the youth and home section on the 2nd level.