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| - Stayed here for the first time in December the week before Christmas. Upon arrival find out the parking structure is directly across the street, so dropped the family and luggage off at the hotel go park and come back. Check in was pretty quick, plenty of helpful staff. The room was clean, beautiful, large. Flat screen tv with working remote and good selection of channels, safe, lighted makeup mirror, plenty of outlets, high speed internet with NO limit of devices. Our room over looked all the action below. Now for the bad, this place is LOUD, we dont go to bed until around 2:30am when we're in Vegas so it was over by then, the room came with earplugs, i have stayed in the heart of downtown, Plaza hotel and had never heard of a room coming with earplugs.The bed is too soft we all woke up with back & neck aches. The bathroom is really large but poorly laid out, 1 light and its over the sink so the shower area is dark, did not have a tub and the shower had half of it glassed in so water on the floor& cold air, its not a vacation if i cant take a nice relaxing bubblebath so that was a downer. I absolutely hated the public bathroom toilet the ugliest thing i have ever seen and make sure to put the seat down b4 flushing, the water comes spraying out, yuck. I remember when they opened a few years ago it still looks pretty new the place is well maintained, the entire hotel is spotless. We had a great time in Vegas as usual, beautiful hotel, good food helpful staff. The problems were minor and wont stop us from coming back. We have already booked a return trip for March.
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