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  • 5 stars for customer service department. It is a nuisance that the customer service is all the way in the back corner but I'm not going to knock a star off for that. Everytime I needed to return items or exchange the employees have been fast and extremely efficient. I love that. I'm too busy to stand in line and wait just to bring an item back. Boom! They scan it and run your charge card and then print you a receipt for your return unlike other kohls where they take up an hour of your life. The other thing I love about this kohls location is that the store is always kept organized and neat when I shop there. I'm not sure if it is because I shop on Monday or Tuesday and it isn't as busy as the weekend but seriously this kohls rocks with perfectly folded items and organized shelves. Also unlike the kohls in Ohio, where I'm from, the women at the jewelry counter are knowlagable and help you with selections. They even recommend you try the items on....in my case a bracelet, to make sure it looks good on you. That's really nice.
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