HORRIBLE!! I ordered a dresser, night stand, and 2 frames/headboards. everything but my dresser came in. they told me several dates that the dresser would arrive and then I was told it was on back order ... twice. I ordered my furniture in the February and it is now April and my dresser is still not here. one of the managers at phoenix location told me they rather refund me all of my money then to give me free delivery ($75) or any discount so they wouldn't loose money .. who tells customers that. customer service should be a priority and no manager should tell their customer that. because of the deal I bought the furniture for I am waiting but I would not recommend this place to anyone.