You walk in and feel like you're in your grandmother's old rickety house, except that there's a chap with an accent behind the counter waiting to call you an idiot for breathing a certain way, and thus destroying that potentially satisfying ambience.
Aside from the questionable customer service (not sure if he's still even there, as I have not been there in a while), the coffee and pastries are excellent.
Take this 4/5, and in exchange, get rid of the condescending boy.