As the other reviewers have noted, the quality has significantly gone down. On my last visit before an out of town trip I hat all of my dress clothes dry cleaned. I'm not concerned with "same day" as I am great quality. Take advantage of the fact that not every customer needs their clothes same day and maybe offer a better price for next day or 2 day so you can ensure quality on every item.
Every shirt and slacks that was cleaned was just as wrinkled as when I dropped it. Pants that were tagged for a button repair were returned without a repair.
On the last few visits I noticed the quality had drifted since my first review, but I had hoped it was an anomaly.
Unfortunately I did not pick up my dry cleaning to inspect it.
Due to the poor customer service I will not return to this location - please have at least one person on staff at all times that speaks English - especially if there's an issue. Don't have non-English speakers answer your phones either.
I wish them the best and hope they can improve before they end up going out of business.