I've been to this place on numerous occasions and have always had good customer service. I stick to the house special with the braised beef and it's delicious. I've done take-out a few times and I never had to wait more than 10 minutes for my food; even had the chance to chat with the owner of the place who seems like a really cool guy. The regular portion size is more enough for the average person, go one up from that and you'll have left overs for sure. Overall great poutine, good customer service, and great ambiance with ample seating if you plan on dining in.