I am having my car repaired at the body shop next door.
My insurance set me up to get a rental here. I am a tall guy, 6'4", so it is tough to get a car with enough head room. The showed me what they had, and my head would have hit the roof on every bump.
They started calling around to find a car for me from their other locations. Somehow they got a perfect car delivered right there for me, (I offered to drive anywhere to do the swap).
Their people were extremely courteous, and went above and beyond normal efforts to satisfy me.
My sincere thanks!!