We only saw Dr. Carter once, briefly and he was honest with us about our newborn needing to laser his frenulum. Our sister in law and other family members use him, so he came highly regarded and I appreciate he didn't try to force a procedure or be in it for the money. He knew our situation and was very informative and courteous. Although our son is only a month old, as soon as he has teeth, Dr. Carter will be our dentist for the foreseeable future.