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  • BTMC is too busy and gets pretty swamped which I think explains why your experience here may be touch and go. The employees here are just too stressed out at times. My family has gone to BTMC over the years as it is centrally located for the NW valley and even parts of the west valley. The pediatric ER was fantastic as one mentioned earlier. The psychiatric ER is great as well. My last experience there ( March 2011 ) was pleasant considering I was very intoxicated but not belligerent but I have diabetes so acourse my sugar level was off the hook so I told my wife if I ever get crazy intoxicated ( doesn't happen often ) make sure you take me to the ER. Nonetheless, they took good care of me. The most recent experience ( Feb 2012 ) my blood pressure and blood sugar was extremely high and just would not go down ( no I wasn't drinking LOL ) so I called my doctor and he said go to the ER. The receptionist had an attitude and was really irritating me. They did an EKG and back to waiting room. Chest X Ray and back to waiting room. The ER did not appear to be busy so I was like WTF is taking so long to get a room ? Finally, after the receptionist frustrated me enough I decided to check myself out because obviously, at least it seemed anyway, my blood pressure and sugar level being extremely high was not much concern I said screw it I will just go home. Luckily, there were no further consequences from the high blood pressure / sugar. So again, not a horrible hospital just expect touch and go service.
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