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  • Was in this store looking for a pair of Chacos. I actually found a pair I loved and was planning on buying. While trying them on I was having a private conversation with my boyfriend about a bad experience I just had at a shoestore in the mall next door, in which we purchased a pair and when I looked in the box, I had been sold two left shoes. This was the reason I returned those and went to Mosser instead, among other things. While discussing how it made me uncomfortable that the salesman there wouldn't let me put my shoes on myself, a Mosser employee rudely interrupts to tell me, "That's part of our job, sorry". My boyfriend and I nicely let him know we were talking about a different store, hence why we were at Mosser in the first place. He replies with, "Well some customers actually expect that, so... " and walks off. We were both so taken aback by how rude and unnecessary the comments were that we promptly put down the $100+ shoes we were about to buy and left. I will never come back to this store again.
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