I have been a client of Toronto Nails for years, and have always felt that they are skilled and do a good job. Since they changed ownership, however, (about a year ago, I think), it has really gone downhill in terms of it being a calm and relaxing place to visit. The staff are constantly chatting to each other in their first language (not English), while working on a client and ignoring the customer. I will not go there again since on my last visit I was totally ignored and subjected to loud shrieking and chattering, to such an extent that I eventually had to ask them to quieten down. I received no apology. Having one's nails done with acrylics or other synthetics demands a large financial commitment, and I no longer wish to spend my quiet "me" time in such a hectic environment. There are lots of alternatives in the Yonge and Eglinton area. I will go elsewhere.