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  • Went in person to check out for myself. Met with Megan a stylist who looked at the mess my hair was in after the last styling disaster and we talked about what I wanted my new cut to be and I showed her a picture. We set up an appointment for the next day with Megan at 1:30pm. Earlier on the day of my appointment I received a text message with my appointment info and I was eager to go. I got there about 15 minutes early and when I checked in I was told that my stylist was going to be someone different due to schedule issues. That was not acceptable so I told the receptionist I wanted to speak to Megan. When Megan came up to the front she was not aware of the change and after looking at the schedule it appeared that someone had changed me to someone else and put in her own clients instead without letting Megan know. After talking over the situation I agreed to have the other stylist do my hair. She was good but I got the feeling that due to her and Megan having to take over appointments she was rushed. She did a great job at fixing the mess I had but it was not a full cut more of a trim. She ended up taking about an inch off of the length and straightened up the layers. The salon is very nice and comfortable and if I go back I will make sure that Megan is my stylist and that there is no rush or confusion.
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