Went in about a week ago with a nail in my tire. The employees were very nice and welcoming as soon as I walked in. Let me know if my tire was able to be patch it would be free. Or they would give me an estimate for a new tire. Told me it was about a 2 hour wait which I didn't mind. Especially if there was a possibility my tire would be patched free of cost. Was able to get my tire patched for free and left extremely happy and will be returning!