We have been to this theatre many times in the years we have lived here. We recently purchased tickets for the Wizard of Oz and paid about $400 for premium tickets.
Yesterday in the mail I received a promotion from the theatre regarding this particular show advertiising 50% off on premium tickets. I was a bit upset about this so I called the theatre.
The answer was "there's nothing I can do about that." Not a good answer - not great customer service. She didn't even say she would see if she could do anything. They should be bright enough to figure some customers who bought the tickets not long ago would be upset receiving this "offer." I will have to think about attending this theatre in the future and will be mentioning this to friends. By the way I have never written a review like this before.
A very dissatisfied customer.