I've been to Trolley a few times so I feel like I have experienced what they have to offer. All in all, experiences were... ok.
First time I went with the girls after work for happy hour and some appies, the service was absolutely horrible. We were there for I think 3ish hours and our server came by 3 times. Once to drop off a round a drinks, once to drop off the food and once to ask if we wanted the bill. We had to flag other girls down to try and get more drinks...
Second time, met a friend there for dinner... the food doesn't blow you away but it isn't bad either, it just reminds me of overly priced pub food and I'm not really a huge fan of their beer but it's ok.
Third and fourth times, same deal really... service wasn't good, beer and food meh. The one thing I do like about this place though is the atmosphere, it's fun and the people that go are also there to have a good time so that saves this place for me.