I had a really nice experience here. I booked quite last minute and was able to get an appointment. I requested the additional head massage - it was great! I was looking to get something not overly straight because I have waves and wanted something that showcased them, with some smoothing action. I picked the "pillow talk" style with some additional wave. I really liked the outcome - my hair looked great! Similar to another reviewers, it looked nothing like "pillow talk" - which was fine. So, noting that do not expect an exact replica of the menu offering.
Overall I really enjoyed my experience here - they were polite, efficient and effective. My hair looked amazing and still does. Definitely recommend.