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  • Extremely Horrible experience trying to buy my Dream Car! So I have been searching for my dream car and have been looking well over 12 months. I finally found my dream car at Bill Luke Fiat in Tempe, went down and test drove the car. The car was amazing, everything was great just missing floor mats. The sales person said that they will give me credit for $150.00 to go buy new floor mats. Immediately, I got all my financials in order and emailed them all directly to the salesperson I was working with. The sales person asked in I could come in that evening to finalize everything but due to prior obligations I would not be able to make in till the following day. The next day arrived and I reached out to my sales person who again confirmed that the financial documents are correctly completed, my credit for the floor mats were on the order, just have to set up a time to come in fill out the paperwork (1 hour or less) and be on the road. Everything was confirmed for me to pick up my car and sign my document at 6 PM that day. At 1 PM in the afternoon the salesperson texted me, "there is a appointment at 5" "can you wife come down and sign the first one here gets the car". I was extremely lost, confused, upset and responded "I get off at 6pm, so I cant sign till after then." No response from the salesman until 4:37 PM "the car was just sold" Called sales person multiple times, no answer just strait to voice mail, texted no response. Then 1 hour and 9 minutes later I get a text from the salesperson "anyone who sign the contract first is the owner I apologize." This is the worst car buying experience I have ever encountered in my entire life!!!
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