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| - I really hate to write this update, because I had such a good experience the first time, but my visit to Paladar on 2/16 was just terrible. I know it was the Saturday after Valentine's Day so the wait was going to be extraordinary. But my boyfriend wanted to eat here, so even though our buzzer for B Spot went off, we turned it back in and waited here because the Hostess told us we were "next." Well, apparently "next" means 12th to her, because there were seriously at least 8 tables sat before us. We waited another 30 minutes after she told us we were next. She even told my boyfriend again that we were next while I was in the bathroom and then sat 2 more tables. We were standing right there, it's not like we weren't going to notice. That girl needs to be fired. Just be honest with people. If you told me it was going to be a while, I wouldn't have been enraged. Altogether we waited more than 2 hours.
Once we were finally sat, our waiter, Ben, was awesome. He was friendly and quick with everything. Our drinks and guacamole were good. We had the regular guacamole. I would recommend the spicy because the regular is bland. I guess that is because they make it fresh. Fresh is great, but it doesn't allow any of the flavors to soak into the avocado which is part of what makes guacamole great, in my opinion.
Our main dishes arrived very quickly. Too quickly for my chicken to have been put on the grill after I ordered, so I have to assume our server stole someone else's food to make sure ours came out as fast as possible. If the food had been great this might have actually made up for the rest of the experience. However, the rice on my dish (cilantro) and the rice on my boyfriend's were both gross. The first time I ate here, the rice was one of the best parts of my dish; well-cooked and flavorful. This time, both types of rice were wet and not thoroughly cooked (almost crunchy). I can only assume that because they were so busy that they were running out of rice and quickly cooked more. Rather than cook it til it was done, they threw it together to serve it. It was not edible. My chicken was bland, though the salsa made it better. I did not have the heart to complain about my meal to my server because I know he was trying so hard, and there was really nothing he could have done or brought me to make it better.
Ben brought us free dessert as well, which was very nice. It was some kind of sweet potato doughnut. I am not a big dessert person but my boyfriend liked it.
Not sure if I will come back here just because of the way the food was cooked. I don't know how you could serve something cooked that poorly and have the balls to charge money for it. If you are so busy that you can't turn out quality food, then close for the night. Yeah, you'll make a couple extra grand tonight, and then those people will never come back to your establishment. If our server hadn't been so awesome I would not have paid for that meal, and I almost never complain at a restaurant.
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