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| - I came here for some Pork and Special sandwiches plus ordered a dozen of macaroons to go.
15 mins go by and another server came up to me and gave me a menu Again and said sorry we're so busy.. can I take your order? I'm like... I ordered 15 mins ago and repeated what I ordered to her and said.. do you have my order placed? She acted like it was and said oh yes they're working on it. Another 10 mins go by and it's hard not to see me sitting at the counter staring at 6+ staff members going in and out of the kitchen with food and to go orders. I must be invincible?! Asian girl with icy blonde hair isn't exactly that hidden.
After another 10 mins... yeah I know they're really testing my patience. Then, the same server, who gave me the menu again 10 mins ago came back to me and asked.. what did you order again? I told her and mins again are going by.
I get up from the counter seating and wait, yet again.. this time by the cashier. I see the girl that took my order 35 mins ago and ask her what happened to my order? She apologized and said the kitchen was busy?! I told her how long is it going to be??? And she said another 10 mins... uhm I have no time for that and told her to cancel my order and I'll just pay for this vietnamese ice coffee. She goes.. you don't want your macaroons either? Hmmm waiting almost 45 mins and you asking if I still want my macaroons lol?!?!! No cancel everything.
She goes I'll remember you and everything will be on the house next time. It would be proper to fix things right then and there, because after that experience... why would I even want to come back for a next time?! I said no thanks, paid for my coffee, and left.
Hungry and not having anytime to eat now, but this strong brewed bitter vietnamese iced coffee I've been sippin' on for over 40 mins. Feelin' real ill leaving this place and I didn't even get to taste anything! Just this coffee that's turning up my system. Wonderful.
For a new business, there are still many things that needs to be addressed and worked out. Good luck in fixing those, especially waiting for sandwiches that should take no longer than 10 mins. Full staff, watching other guests come in AFTER me, getting and finishing their meal.. Even leaving before me is no excuse of the "kitchen was busy" for me to wait that long and then want me to wait another 10 mins?! I have places to go and people to see. I don't have time to wait another 10 mins, which could possibly turn out to be another 40+ mins!?!! Forget that. I didn't order a damn well done steak smh.
I finally found another time slot to eat after missing lunch earlier from this place. Having my whole family waiting too, after telling them don't eat, I'm bringing home some sandwiches, which Never made it home. Having not only me, but my family starve, because it got really busy there.. didn't sit with me well. Pho Vietnam Grille Express... Saved my day. Shaking from hunger.. I got my Fried Pork Spring Rolls AND Pork Chops in guess what... less than 10 mins tops with exceptional service added to that! Also I didn't have to wait a century for to go orders!
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