I have used this business 3 times in the last 5 years and each time it was a good experience. They are prompt, efficient and courteous and they are not adverse to doing the smaller jobs. Their rates are very good and they do not recommend extra unneeded services which is a plus for a senior citizen living on Social Security! (Be aware that Albert is European and he is very blunt in his speech. Some people may get a wrong impression of him because of the difference in the ways we express ourselves according to our origins. But I have found him to be honest and ethical-re: the Concord review.)